a World-class cloud based Voice Over IP solution, not only cutting costs on outbound calls, but also eliminates the need for costly hardware and maintenance.
No long term contracts
Month to month contract periods on pre-paid or post-paid options.
No on-site PBX
A cloud based PBX solution that works across cities and continents and is not bound to your premises.
Scalability
Adding extensions, enabling virtual conference rooms etc. all done within minutes without the need of extra hardware.
No physical lines
Our cloud based Voip solution does not need physical lines meaning you have unlimited incoming lines without the need to add physical lines.
Reduced call costs
On average our customers save up to 40% when changing to Alesco (from traditional analogue systems).
Softphone
Productivity on the go
Taking your calls on the road has never been easier. Our VOIP solution can integrate with any enterprise grade soft phone application across tablets, laptops and mobile devies, getting you in the room regardless of where you are in the world.
Softphone
Productivity on the go
Taking your calls on the road has never been easier. Our VOIP solution can integrate with any enterprise grade soft phone application across tablets, laptops and mobile devies, getting you in the room regardless of where you are in the world.
Virtual Rooms & Call Centres
Use the virtual conference room facility to enable colleagues and clients to phone in from anywhere in the world and converse in a secured conference room. The call centre solution works with our proprietary Agent Manager Soft Phone or VOIP phones to give you an easy-to-use yet extremely powerful call centre system. The added benefit is the system can be used for the entire company including back office administration.
Virtual Rooms & Call Centres
Know your account status anywhere, anytime
Our easy-to-read dashboard page gives you a big-picture summary of your account in a glance. See your call volumes per day, costs and credit status, and even a breakdown of numbers dialed by area code.
Assess your call costs
Outgoing call costs can be viewed by extension, or group of extensions, so you’ll be able to tell exactly which users and departments are costing you the most. You can even export the data into your own spread-sheets, giving you the flexibility to use the information any way you like.
See who your staff are calling
Outgoing call logs show exactly which extension dialed which number, at what time of day. The call recipients are listed by number, or name if they’re in your address book. You’ll be able to see not just the busiest extensions, but also the most frequently dialed numbers.
Record calls from any extension, to be stored in the cloud as long as you need them. Recordings are backed up and their authenticity verified, keeping them 100% safe and admissible in court.
Our api is available on request and well-documented. It makes integration with your existing crm and support systems a simple matter for system developers.
Every extension has its own voicemail box, which can be personalised with a unique greeting. Voicemail can be checked telephonically, or delivered as a sound clip to your email inbox.
Use feature codes to set up custom functionality. The codes can be used to implement operational shortcuts internally, or elevate your customers’ experiences in any number of ways.
How it works
Our Voip handsets connect on your existing network environment and utilises a dedicated and reliable LTE connection without affecting your own network speeds / connectivity.
Why cloud? Hosting the PBX in the cloud cuts out the need for costly on-site exchange equipment, maintenance and additional infrastructure. This also enables branches & offsite users all across the country and the world to connect with colleagues, as if in the same office and at No Cost.